Epilogue: The Beginning

This is just yet a prologue for the next chapter of life.
Completing MMed meaning a new role, new job scope(s) & extended responsibilities.

Peeking into the next chapter already

You know how I am with commitment.
So taking this new step is... nerve-wracking.
The effect has not yet made itself known because, amidst the pandemic, this role perhaps is paused to concentrate on the worsening situation of Covid-19.

The past 6 months have been anything but a new learning experience- admin work, coaching/leader-role, clinical work, managing covid, thesis writing, data analysis and thesis defense and balancing a whole bunch of responsibilities, handling different kinds of stress and stress level and the list go on. However, it's probably just a teaser of what's coming in the next phase. Being here for the past 4 years was.... a sheltered life. And stepping out, I don't know what's waiting... only endless possibilities and vast scenery of anything and nothingness ahead.

There's so much to say and so many things running in my mind. The different chaos happening at the same time frustrates a lot of people at so many different levels and the different reactions as the result of this could be so mind-boggling that it didn't make sense and you wonder if we have learned anything at all entering 2nd year of the pandemic.

10 years ago, it didn't even cross my mind that we'll be at the stage where we are now. 10 years ago I was beaming with the hope that one day I will walk a pathway of becoming a medical officer and maybe working my way to becoming a specialist. In what, I didn't know yet back then- maybe internal medicine, maybe psychiatry, maybe emergency medicine. But never did I imagine us living in an era of a deadly pandemic that's taking the lives of so many people. Heck, it didn't even cross my mind living like this 4 years ago- back then I put on hold almost everything I love (including traveling and volunteering work) with the hope that I would complete my studies on time and then planned to travel right after the last part of the exam to celebrate (kononnye), never did I imagine being stuck here and not being able to not just travel, but even our movement outside is restricted!

Just like that the table turned at the end of 2019 and continued to do so up till today. Until when? Only God knows.

So yes, the different reactions as the consequences of these life events that's been happening is.... kinda expected. But surely.... surely it's also an eye-opener to a lot of things, no?

Heated discussion there... XP

The silence I carry is not because I do not care.
But rather a continuous observation from inside and outside the box
Because saying something, forwarding something, and writing something carry some amount of responsibility. You're accountable for every word that you utter- it can be the truth, or it can be misleading information, so you decide which one you want to be- the spreader of truth, or the spreader or lies (although perhaps to you it's "presumed" truth) 

If you don't know and unsure, please seek the truth by asking the experts and reading from the correct, credible sources.
If you don't have anything nice to say, hold your tongue and check your fingers before typing nasty & filthy comments.
And if you don't agree with a certain opinion, just stop there but don't spread lies and misinformation.

It hasn't been a beautiful year.
Every day looks gloomy and we're at our wit's end and ready to collapse 
We may even wonder why things happened the way they are?

Perhaps there is a different path and future for each of us

Perhaps there will never be an answer
Perhaps we will only find the answers 10, 20, 50 or perhaps 100 years down the line
Perhaps it's a preparation for something bigger
Perhaps it's a reminder for the future
Perhaps it's to unravel hidden things and the ugly truths
Perhaps it's to highlight certain hidden issues
Perhaps it's a consequence of our OWN actions and words
Nobody knows...

Nobody knows.

Nobody but Allah.
Wallahualam bissawab

So I'm closing this chapter with a blank canvas for the next chapter.

Turn the page, Wani

Your new chapter is coming soon.

~*~

[ Digitalian : Hey Yeah! ]

幸せって何なの？　笑顔あふれること
Just what is happiness?　It's when the smiles overflow naturally

Day 6, April 13th: Universal Studio Japan!

Website: https://www.usj.co.jp/e/

7.30 a.m: From Osaka station we took the JR Loop Line to Nishikujo Station and changed train to USJ (Sakurajima Line). By the time we reached there, it was around 8 a.m- had an hour plus to kill since Universal Studio Japan opens at 9.30 a.m. At the gate, you can see the roller coaster track and everyone was already excited; the lines were already formed.

The train stops at Universal-City Station

Before Mel arrived

And a-MUST picture, of course!

Roller-coaseter HollywoodDream/BackDrop right at the entrance- this raised the tension UP!

Here Mel, Ija and Nik's colleague from BNM who’s studying at Waseda University joined us. While Ija went to pick her up, Sham and Zeti planned on our ‘journey' for the day i.e. which ride to take first. Yes, as you can see, we were OCD like that and time matters.  

Hogwarts- where Harry Potter and The Forbidden Journey ride is!

And we 'graduated!' One of the best rides EVER!

As soon as the gates opened, we rushed a.k.a. run for Harry Potter and the Forbidden Journey (3D) in Wizarding World of Harry Potter- our intention was to get the 'timed entry ticket' (almost similar concept as FastPass in Disney Sea - read Day 3, April 10th : DisneySea! ) so we can spend the time waiting for our turn on another ride first but apparently there was no timed ticked for Harry Potter that morning, so we just went in instead (timed entry ticket may be needed during peaked season). This ride is HIGHLY recommended. It’s an indoor-suspended roller-coaster-like ride, with a caution of motion-sickness. You may also encounter fans with Hogwarts robes lining up along with you :D

Where to next? Hogsmeade of course!

Love love love Harry Potter area! And add the cloudy weather, it was almost like real winter!

Hogswarts Express

We took some time to taste the Butterbeer- sweet sweet caramalized drink, took some photos and bought some souvenirs.

Butterbeer came as hot or cold, with the mug or disposable cups :)

In one of the shops : Dervish and Banges I believe

Next, we headed to Hollywood area for the roller coaster ride: Hollywood Dream (front-forward ride) and Backdrop (backward roller coaster ride). In the interest of time, we chose Backdrop and planned to come back later for the other, but it had to be that exact moment when they had to pause the ride due to strong wind :( 

Quickly deciding which ride to take because we didn't buy the VIP pass

So we headed to Space Fantasy Ride, a 4D roller-coaster ride, also HIGHLY recommended. Next was Spiderman, another 3D-ride which is much like Transformer in Universal Studio Singapore (USS).

Then we went for Terminator 2- a 4D theatre, much like Shrek in USS; the interlude before we entered the main hall was entertaining, except if you can’t understand Japanese ^^;; If you look at the map below, we went from Harry Potter, then made our journey clockwise. From Space Fantasy, we went straight to Spiderman, then only went for Terminator- because of the waiting time (Terminator's waiting time was longer and Spiderman was shorter). They also have lockers to keep your belonging while you take the rides :)

Cyberdine System, where Terminator is taking place, situated in between Space Fantasy and Spiderman.
Refer to map below:

The route that we took - red (1st) then blue (2nd) then green (3rd); will be explained more below

We tried to catch Hollywood Dream (number 08 in the map above),  which has reopened after the wind subsided, but the waiting time was too long (up to 120 minutes!) so we went to Back to The Future in San Francisco area- another 4D miniride. It was nice but by this time, I had enough of 4D rides already. A walkthrough ride, Backdraft is similar to Hurricane in USS- with a lot of explanation before you enter the main hall and experience the heat of ‘how they make the scene’. So if you don’t understand Japanese, you can skip Backdraft, in my honest opinion. 

New York Area: Rides are Terminator 2 (3D theater) & The Amazing Adventure of Spiderman (3D ride)

Fooling around while the rest went to restroom

It was already raining by the time we finished Backdraft so we thought, what the heck, let’s get wet and go to Jurrasic Park! Here we have to take timed entry ticket, so the friendly staff helped us :) We had almost an hour to kill before our turn for the ride so we headed to Amity Village for Jaws, a water-boat adventure ride. Had some churros before we went in and took the ride with Mel joining us there (she went for Evangelion 4D ride in Universal Cool Japan after Harry Potter). Jaws from upfront made me go “Eh, just a boat ride?” but why, how wrong was I??! HIGHLY RECOMMENDED! I salute our boat driver for making it fun too!!

Waiting in line for Jaws- yes, there's a chance that you'll get wet!

The entrance

Apologies for the dark picture, we only had the chance to properly take photos afterwards, towards the evening

We ate lunch while waiting for our Jurrasic Park ride turn. Jurrasic Park concept here is more or less similar to USS but the boat is not the round-shaped boat, and the fall, for me was more abrupt and thrilling. It was already 4 pm by the end of it so we decided to catch Backdrop by hook or by crook AND managed to despite the long waiting time and had to wait some more for them to put clips on our scarves. But!! BACKDROP SAIKOU (the best)!! Two thumbs up!!!! You'll be seated in an individual seat with a music system personalized for you at your seat; so while waiting in line to get onto the ride, they'll list the song list on the tv monitors playing on loop. When you are seated, you may choose which song you wanted; I chose one of SMAP's song listed.

The on-loop video explaining about the ride

With all major rides done, we went to the Guest Service area to pray- they understood and would lead you to an empty room to pray :) On weekdays, USJ closes at 8pm. So we had another hour and a half to spend before going home and with everyone having different ideas on how to spend the remaining time, we split up: Me, Ira and Zeti went for souvenirs shopping and photographing session while Sham, Izzat and Ija went to catch Hollywood Dream, front-face ride and Nik and Mel went to catch the remaining rides that we haven't tried (we skipped entirely Universal Wonderland area & Waterworld area). 

Picture time! A-la in New York, haha!!

Try to find this alley for a picture with the Spidey!

We were lucky that when we got there, there weren't many people :D

  

Catching the sunset at the harbour

And dropped by Minion Mart for souvenir 

It was starting to rain by the time we finished shopping, hence the raincoat

Made it in time for the Magical Starlight Parade (we agreed to meet up at a corner near the Universal Cool Studio area by 7 pm) only to be informed by Mel that the parade was cancelled because of the rain. So we waited for others and decided to go to Hard Rock Cafe shop & Shonen Jump store outside USJ. It was then decided that we have dinner at Saizeriya J

I was already feeling very sick at this time, with headache and chills; Sham gave me panadol and drank a lot of clear fluid :(  On the way back, we dropped by the ticket counter in Shin-Osaka station to reserve seats for Shinkansen ride for tomorrow. By the time we reached the hotel, I was already having dizzy spell but the hot bath was sooooo soothing, felt like I could fall asleep in it!

Related link: Universal Studio Singapore (2013) (and upcoming Universal Studio Singapore, 2015)

Next: The Rain-Tour in Takayama

Preserved old town with streets and streets of beautiful traditional houses

Expectations [2]

Continuation from previous post: Tagging and Expectations [1]

• Weekends, day-off and time to eat and sleep: Housemen do NOT have weekends. Full-Stop. We’re doing shift system so our day-off might fall on weekdays or weekends. Different hospital and department have different shift depending on the number of houseman and patients. So do NOT expect to have weekends. Unable to eat lunch at lunch time is NORMAL. Worse come to worst, sometimes we have to jamak our solat because of short of time.
  
  My first 2 weeks of tagging in O&G as first posting, my lunch and dinner was at 10.30 or 11 p.m. and I had to qada’ Maghrib and sometimes Zuhur and Asar during Isyak; that on top of my families were 300+ kms away from where I chose to work and I got home with sore foot because of standing too much. I lost 10 kgs and had only on average 4 hours of sleep during my medical posting.
  
  Over the time, you will learn when to eat, how to get enough rest and at the same time enjoying your work. Learn surviving skills. Do not compare your job with ‘office-hour’ jobs.
  
  A great teacher once reminded our batch this: Toughen up during housemanship; even when you're tired or completely knocked down, just don't complaint. Do your best, make sure to give it all you've got in these 2 years. Don't be calculative (exact words were 'jangan berkira sangat') with your colleagues, cover for them, have good teamwork!
  I live by this mantra during my first few months as a house officer.
• We don’t expect you to be a genius who can come up with correct diagnosis on the spot BUT we need you to be functional, reliable and safe houseman. Learn what are stable cases and what are red-alert cases, what are important signs and symptoms or urgent/red cases that MO and specialist need to see urgently- you are the first liners, you see the patients first when they come to ward or in PAC so you need to be the eyes that filter things. Learn to prioritise your work- what needs to be done first, i.e. if you need to refer a case to respective department urgently, or you need to go and request for ultrasound or CT-brain, or if you need to quickly attend a patient who collapsed first. 

• Have common sense. This is related to point above.
• Learn surviving skills: Do a little homework about the department that you are about to enter- knows the requirement of that posting, get to know how the MOs and specialists are and how to ‘tackle’ them, learn which staff who will be able to help you out, fill in your logbooks early and with consistency, learn how and when to fill in your SKT and CPD and declare tax and so forth.
    
• Knows your limitation and yourself: If you don’t know, ask. If you are not confident in doing procedure, practice and ask your senior colleagues to teach you. If you know that you take a long time to review patients, come earlier to make up for the time you need.
  
  During my medical posting, MOs come to do round at 8 a.m., so all patients needed to be reviewed and take investigations before they come, so being in-charged in one cubicle, I came around 5 – 5.30 a.m. just to make sure things are done before MOs and specialists came.
  
  If you see cases that you don’t know about, read up. Learning doesn’t stop when you graduate. You will feel that the more cases you see, the ‘dumber’ you feel. Learn from your mistakes. Learn how to de-stress and cope with stress. Work smart.
  
  I generally take 6 months to adapt so only during the later part of my second posting was I able to actually enjoy working as a doctor.
• To be scolded is NORMAL during housemanship: We don’t scold you for no reason. Learn from mistakes. IF you still don’t know what you did wrong, ASK. We expect you to learn fast; we don’t care from which university you came from or if you’re a Dean’s List or Mumtaz students but we DO CARE for you to be functional. If we order investigations in the morning, of course we expect to see the results by afternoon round. If we ask to refer STAT or take blood and send STAT of course we expect it to be done urgently. If a patients need close monitoring and be informed if deteriorates, of course we expect to be called if patients collapsed. If we ask you about the disease and you don’t know, read up and if we ask you to read up, do read up and be expected to be asked again in the future AND be able to answer.
  
  Kena marah tu benda biasa masa houseman- ambil ape yang baik, and belajar dari situ; benda tak baik tu masuk telinga kanan, keluar telinga kiri- this is what I usually tell my junior colleagues.
  
  This is where your support system comes- have friends or colleagues, who share the same interest or are in the same boat to rant and ‘luahkan perasaan’, go to gym, go see movies, go eat, read Quran, seek comfort from families- pendek cerita, know how to de-stress and learn how to cope with stress.
  
  Reciting Quran and solat sunat was a way to calm myself down during tagging. Later, I found friends to hang with and we actually formed ‘Geng Makan2’ who’d eat out together after work and went bowling and watched movies.
• Give a good first impression: Contrary to the saying ‘don’t judge a book by it’s cover’, first impression DO COUNT. People talk and people observe. Words about how good or how bad you are as a house officer might travel around especially in a small hospital, so yes, do give good impression and have the right attitude towards everyone.

In conclusion, at the end of the day, you are expected to be functional, responsible, reliable and safe houseman. Medical profession is tough and tiring and stressful. You may not be able to eat properly, sleep properly and yet are expected to function normally. So at the end of the day, correct your intention and remind yourself why you choose to be a doctor and what can motivate you to stay in the field?

IMAM/PPIM ( IMAM Malaysia ) organizes Houseman Preparatory Course at regular interval and they have fb group. Prepare yourself mentally. If you are reading this as a student overseas, when you’re doing attachment at local hospital during your clinical year time, observe how patients are, try to clerk cases, attach yourself with the HO and explore the job the scope, follow rounds and see how they present, ask if you can observe or do some simple procedure. Have a feel of how working in Malaysia is.

It also helps to have goals too. While you’re doing your housemanship, explore your interest: medical-based or surgical-based? Or are you interested in admin job, or lab jobs or teaching jobs? Find out various ways to do specialty programmes. IMAM also has Post-Graduate Preparatory Course every year. Learn as much during housemanship, because once you enter MO-ship, you will be accountable for every decision and management you make.

And while it is scary to embark into medical world, it is fun! To be honest, there’s no other job that gives this kind of satisfaction when patients you treat improve greatly and when they say thank you. It also reminds you how small you are and how humble you are and how great His plan is.

Wallahualam bissawab.

Tagging & Expectations [1]

Salam...
Continuing from the previous post...

Tagging
Once you enter a department, you will be doing ‘tagging’ which usually last for 2 weeks for most departments, especially for a first poster. Working hours for a houseman generally starts at 7 a.m.. During tagging it’s usually from 7 a.m. to 10 or 11 p.m. everyday until you’ve been given off-tag.
So what do you have to do during tagging?

1. On the first day or the day before your first day into the department, go and introduce yourself to the Head of Department, and then to the ward’s Sister so that they know you’re coming.

2. Clerk as many patients as you can. Clerking means to get full history from the patients, do full examinations, come to a diagnosis and different diagnoses, plan and take related investigations and do your own plan of management for that particular patient. The more cases you see, the more familiar and comfortable you are with taking history & doing examinations. The more variety of cases you see, the easier it is to remember the management. Usually every cases will be seen by an MO after you finish clerking- learn to present properly, fluently and with confidence.

3. Learn and practice how to do procedures- basic procedures such as venupuncture, inserting branula, taking blood C&S using aseptic technique, inserting urinary catheter, inserting Ryle’s tube are all things that you are expected to be able to do by the end of your tagging. Paediatrics may be a little different; and some department also require you to be able to insert central venous long line, do peritoneal dialysis, wound debridement, inserting tibial/calcaneal pin etc.

4. Learn what form to fill for which investigation and which bottle to fill in. Learn how to trace the results. Learn to to refer cases and write referrals.

5. If you are in O&G, surgical or orthopaedic, learn to book/post cases for operation, how to fill in the form etc. Find out from your senior colleagues if there are special/extra requirements that you need to complete to be off-tag. This depends of the department and hospital you’re working in. For example, if you’re in O&G, you may need to conduct 10 deliveries and assist 5 C-sec to off-tag.

Expectations (Part 1)

Not in order of priority/importance, I’m writing this part as a fellow senior houseman who has passed her housemanship:

• Niat: Please correct your intention of working in medical field. We are doing service-based job so we deal a lot with people with different attitude, expectations and behaviour. This can be very stressful but in the end there are only two things: we’re trying to help patients and we seek to find barakah in our job. My previous Dean of Medicine gave us this du’a and most of my colleagues and I recite this in our prayers: "O' Allah, please let us be the tool of Your Mercy in serving the humanity regardless of race, creeds and religions"

• Able to clerk cases and present: You have 3-4 years of clinical years to practice this. By the time you graduated, you ARE expected to be able to get the chief complaint(s) and rule out differential diagnoses and summarise the case.

• Able to recognize signs and findings in examination: Of course, this will help you in your diagnosis. So the more patients you see, the more signs you’ll find, the better you are at recognizing things. Do know basic stuff like normal vital signs values, heart sounds and murmur, different sounds during lung auscultations, neurological abnormalities etc. We need you to be able to elicit signs from patients.

• Attitude: Which is sometimes a major headache to senior colleagues, MOs and specialists. Do have the right attitude: be polite and humble. Don’t be arrogant. Basic rules as a houseman is "jangan berlagak terlalu pandai, jangan jadi bodoh sombong" or so to say. 'Menjawab balik', giving excuses and justifying yourself are all different- know who you are dealing with. If you don’t know, ask, ask and ask. Do NOT assume. Be polite to ALL patients and relatives even if you are tired and hungry- they don’t know that. Respect everyone including the cleaners, staff nurse, MAs, your colleagues, MOs, specialists, consultants. Sometimes it’s not easy when you meet colleagues who are not cooperative and not of exemplary behaviour- just recognizes who they are and avoid having that kind of attitude. Be friendly.

• Be a team-player: Know who your houseman leader, follow rules set by the department and be a team-player. If you have finished with your task, help your friends in need. If everyone help each other, you can finish ward work faster and everyone can go and eat lunch or rest earlier. Also, when you see your MOs doing round and are still around, even if your shift finishes at 5, wait till they say you can go home or something along that line, in case there are still works to be done. How can you go home earlier than your MOs/Specialist? -.-; The same goes if there are still a lot of ward work to be done and it’s already 5 p.m.... Finish your work first then you can go home with eased heart. Pass over if you need to know learn what kind of cases that need to be passed over

To be continued...
Next (final entry): Expectations [2]

Taking that first step...

Salam...
I wrote this a while ago for my younger brother who's reading Medicine in Egypt, just as a sneak peak into housemanship- just some tips and tricks working as a junior officer in medical field. This will be posted in 2 or 3 entries since the actual draft is quite long. I hope it'll give a rough overview of what's to come for those who will be joining the medical fraternity soon.

Before that, let me wish you Happy New Year! Let's pray 2014 will be more meaningful & beneficial :)

Before I give the overview, just to let you know that to each houseman his or her own experience; everyone faces different things and there are a lot of factors that need to be considered so what I’m writing is solely based on what I have experienced in my 2-years of housemanship. Be informed that I’m jotting this as someone who initially was doing medicine in Australia for a bit then came home to a local private university to graduate- so I am fortunate enough to be given sneak-peak of how a HO life would be during my clinical years and I do understand the anxiety that overseas grads are facing.

Second of all, I’m also jotting this down from a medical officer point of view; just to give a feedback what are some of the expectation of a ‘functional house officer’. I have no intention of scaring any of you but I’d like to prime you on the current situation of a houseman life so that mentally you are prepared of what to expect when you come home.

After you have graduated, you will have roughly 2 to 3 months before you’ll be called to work. Choose wisely of what you want to do during this time because the coming 2 years (if you’re not being extended in any department) will be... kind of gruelling.

Choosing a hospital

First of all, where you choose your housemanship is important. Factors that you need to consider is distant from home, support system & how well you can adapt to new environment, what you expect to achieve by the end of 2 years and what you expect to experience. For the last 2 points, it basically means that, do you want to go to a district or a tertiary/referral centres? Or do you want to go to hospital with computer-based or using BHT/patient’s file. Generally speaking district hospitals have less patients, limited investigations and no sub-specialty- so basically you will have to learn to do investigations within limited resources and need to refer to hospital with facilities or with subspecialties if you encountered patients that needed to be referred.

For example I was doing my housemanship in Batu Pahat Hospital, a district hospital- quite a busy hospital with common cases. Our radiology department have up to CT-scan machine so studies like MRI, barium studies, MCUG all needed to be referred out. If we receive cases like ICB, intussusceptions, coronary artery diseases, oncology cases, these need to be referred to tertiary centers such as HSAJB, HKL, Selayang, IJN and so forth.

If you choose a tertiary centre, sometimes you probably find yourself managing high-profile or rare cases. Your ward may be very busy but you may learn a lot of things. Some hospitals used computer so you have to familiarize yourself on how to clerk with laptops, how to find results via the computer and so forth; the good thing is you don’t have to run to the lab to fetch the results and you can trace patient’s past record easier.

If you choose to go to Sabah and Sarawak, be prepared to learn new dialects. The advantages of going to West Malaysia, you’ll probably be more skilled in terms of procedures i.e. vacuum delivery, Caesarean-section, appendicectomy etc. Once you are allocated a hospital, you will need to report to the hospital right after the induction week finished, and then to Jabatan Kesihatan Negeri. Usually they will be a few days of hospital orientation after you report duty.

Next: Tagging

Emergency & Trauma = ETD

When I first started this posting, I was terrified- first responder, first person to clerk the patients and manage them before referring them to respective department or discharge. What if we missed clues? What if we managed wrongly?

However by the time we came to the end of this posting, I can only say that I had a blast in ETD- most of my colleagues were final posters, those whom we’ve worked with before in previous postings which of course made things easier as we knew our capabilities and limits; the MOs were superb, not only were they our superiors, but they acted more like friends so it was easy to consult and communicate. The specialist was awesome, someone admirable and well-respected. The staffs were team-players- from SNs, to MAs to PPKs... well, I can’t say everything or everyone’s perfect but you get the overall picture.

Lately I’ve been reading comments, reviews and articles perhaps about how patients were treated in ETD and how ETD was being over-abused by patients.

Please note that this is just my two-cents, I may be right but I may be wrong as well. 

4 months isn’t a long time in ETD but at least we know what is considered ‘emergencies’. Initially I thought that this only happen in the district where I was working but upon discussion with friends from different places, I know that this happens elsewhere as well.



My night shifts in Green Zone after Eid were pretty much no-sleep shift; colleagues who were with me could pretty much testify how J I was. Saying that, I still couldn’t understand why people would go over the troubles to come at 3 or 4 a.m. in the morning when they noticed their child has a fever starting at 2 a.m. It would perhaps be more beneficial to give paracetamol to your child and let them sleep the fever off and go to clinic the next morning if fever still persists rather than waking them up and make them feel groggy freezing under the aircond at the waiting area.

I also still couldn’t fathom the idea of patients insisted on imaging even after assessment, they don’t need one; perhaps were more willing to be radiated by the x-ray radiation? If so, then be it. And if you think 166/92 is so high of a BP, then tell me how does 202/120 sounds to you?

Seeing varieties of cases, I can sometimes understand parents/grandparent’s worries if there’s no stock of medicine for their children/grandchildren at home. Sometimes being woken up at night due to intense pain, continuous retching, difficulties in breathing etc; or complaint that has been for weeks or years like whole body itchiness for one year, right knee pain for 6 months, back pain for 2 weeks etc- these are all the things that public considered as ‘emergencies’- they don’t read medicine so it’s fair enough.

But while public think it’s emergency enough to come to hospital at that particular time, we have procedure called ‘triage’. If clinically you look well enough and your vital signs are stable, then you’ll be triage as ‘green’- non-critical cases and even in green, there are priority cases to be seen first.

If you are sick enough to be triage as yellow (semi-critical) or red (critical), we would really appreciate it if you or family members could provide us with information enough for us to pinpoint the main issues and manage accordingly. It’s a little frustrating when people come and expect medical personnel to know exactly what’s wrong just by one look and on examination only. No, we need history too.

The point is, while you think your condition is serious enough to come to ETD, we will assess and re-assess your condition according to priority. What you may assume as emergency may not be emergency enough for us to attend there and then, and we will make way to those cases that are real emergencies.

So while we can understand your concern for your ‘medical emergencies’, please, PLEASE do understand that we are doing our best based on what we’ve learned to attend to critical, semi-critical and non-critical cases according to priorities.

If fast lane is what you’re looking for or VIP treatment, it’s perhaps the best to go to private sector where you don’t have to wait for hours and every basic investigation are done.
If MCs is what you’re looking for, know that if you’re well enough to wait for hours and then be discharged with stable vital signs and no fever, then know that you are well enough to work... we’ve had colleagues who’s temperature 39 or keep on purging and couldn’t afford the luxury of MCs because of pending works....

Similar topics- Jump to:
- What Public Doesn't Know
- In The News: 6-Hours Waiting Time

Hope this will at least give some overview of what's going on 'behind the scene'.
I guess the bottom line in the end lies on public education.

Universal Studio Singapore & Legoland Malaysia

Along. Ira. Zahir. Zeze. Sham. These 5 people had been in a study group since Year 4. Occasionally Amal joined in. We all decided to go to different places for housemanship; never really planned to meet up every year although occasionally during end of posting break, we tried to meet up.

Last year we had Mini-Reunion Kota Kinabalu, Sabah. Unanimously everyone agreed we just have to go to USS before we finish our housemanship, add JPO and Legoland while we're at that.

12th to 15th September, 2013
Almost semi-impromptu trip after short discussion via Whatsapp.
It was the time where people who knew each other so well gathered- where Along again was being bullied despite her age, Ira’s ‘tempurung’ came to light again, Sham’s non-stop chatter as always, Zeze’s childlike persona lashed out, Zahir being teased mercilessly and Amal’s diva-self appeared. And of course, Emmet joined in the party ;)

To make things easier, we stayed at Tune Hotel, Danga Bay where we also bought our shuttle tickets to Sentosa Singapore and Legoland from; convenience was more like it, places to eat are also nearby with walking distance away.

Met up on the 12th at Johor Premium Outlet, Kulaijaya while the lot waited for Emmet, Zeze & I to finish our shift at 4 p.m. Had dinner at George & Dragon. Nothing beats good food with good company. More so when you have things in common and many stories to exchange; where I don’t feel weird talking about work and people actually understand. Precious moment.

13th September- Universal Studio, Singapore!
To summarize it all, we took our own pace because of the Express Pass. But we did miss a lot of rides. Skipped Madagascar and Battleship Galactica totally, the later due to closed for technical purpose. And yet we still ran short of time for picturesque photos at the back of the NY alley and shopping. Later I realized it was because of the rain, the fact that we watched the B-Boyz’ performance twice and because we were wet most of the time, it was more tiring to move.... Energy drained too fast.

But it wasn't really what we did that mattered most, but who was there ;)

//Upon arrival

//Dry pod that's not working

//Purposely went on this first to get wet. Even with ponchos we were quite drenched!

//Disappointed that these roller coaster not working

//And got soaked again in Waterworld xD Our theme for the day was really "Wet"

                                     

//After it stopped raining

//I call them the dramatic lot

//Yup.... Tall enough to get in XP

//Went on this TWICE ;)

//Chocolate Monsters in NY, contemplating our future~

//Because they were awesome!

//Went on this TWICE too ;)

14th September- Legoland, Malaysia!
Emmet went back to KL so that left 8 of us. I read mix reviews about Legoland but the conclusion that the place is more for kids rather than adult holds true. Kids will definitely enjoy their time here with 'classes' and 'lessons' and shows, it was fun mixes with education.
I was also expecting hot sunny day but half of the time it was rather cloudy (we thought it was going to rain at any time). It's worthwhile to bring umbrellas and lots of water. I was expecting to find water coolers around but couldn't spot any.

But put the nice weather with a bunch of Chocolate Monsters who made fun out of the littlest things, yes, it was a fun day! We made up for the lack of photos in USS here. Scenery was awesome, except for lack of shades and trees. And music too. They also had 4-D movie show and one Rapid Adventure ride really soaked you well, just beware of it.
Some of the attendants/hosts could be more enthusiastic though, considering it was mostly kids who went on the rides. Exception, and many kudos for the staff in The Dragon and the staff who took our group photos for their energy!

We also heard that they will open the water theme-park in October and a hotel nearby by next year. Perhaps that will attract more grown-ups to come :)

//The ever-so-enthusiastic staff who took our pictures

//Yup, tall enough again to go in! ;)

//Dramatic lot on action...

//...As prisoners

//Had fun seeing Jester being bullied!

//The scenery from rotating tower. The site where water-themed park will be opened soon

//Looking at this, we knew we had to go on it. Totally didn't expect a wet ride but it was worth it! 

//Went on TWICE just to get wet evenly xD

//But at least the drying pods are working here

//Told you we are a bunch of dramatic lots...

//Who made fun out of nothing and littlest things!

//Magnificent Magic Show- where the boy stole the limelight and made the show his instead. Precious!

//We should go to the real KLCC and took the same shot and put this side by side

//Mini-Port Klang

//Was having tough-yet-fun-time to capture Amal 'touching' the tip of Taj Mahal

//So impressed with the detail of the structures reconstructed in MiniLand

//The Brainstormers

That night session was even more precious- Girls’ Gossip Session! Updated everyone on everyone else’ stories and planned for our next trip!

It was a short break- very tiring but worth every cent & moment. A short gate-away from work just to hang around people who mattered in your life. Really thankful that everyone could spend a little time and create some memories ♥